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RETURNS

Return Policy

You are welcome to return your wine by courier should you be unhappy with your purchase. 
You need to inform us by email before you return any items at admin@dewaal.co.za. 
We shall credit you in full for the wine that you return. Items that are discounted or special items cannot be returned. 
The courier cost of returning the items will be for your account. 
We accept returns up to 30 days after the invoice date. 
Unfortunately we cannot accept returns of wine bottles that have been opened.
Your return has to be packed in the original De Waal Wines boxes.

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As a welcome gift, you are receiving your first points in our rewards program which you can use towards purchases from De Waal Wines. 

 

Additionally, present a screenshot or photograph of the website (showing your login name) at our estate to receive a complimentary tasting for four people from our Life Style Range of wines.

CONTACT

admin@dewaal.co.za

+27 (021) 881 3711

Open Hours:

Monday - Saturday: 10h00 - 16h00

Sunday: Closed

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