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RETURNS

Return Policy

You are welcome to return your wine by courier should you be unhappy with your purchase. 
You need to inform us by email before you return any items at admin@dewaal.co.za. 
We shall credit you in full for the wine that you return. Items that are discounted or special items cannot be returned. 
The courier cost of returning the items will be for your account. 
We accept returns up to 30 days after the invoice date. 
Unfortunately we cannot accept returns of wine bottles that have been opened.
Your return has to be packed in the original De Waal Wines boxes.

Please inform me when De Waal Wines have any specials, wines on promotion,  new vintages of my favourite wines or limited releases of older vintages, etc.

As an introduction, we are sending you a 25% discount code when you sign up. It applies to all wines which are not already sold at special prices or are limited older vintages.

We promise that we won't send you more than 6 of the above e-mails per year.

If you're not happy with the content you receive, you can easily Unsubscribe at any time.

Bring a Screenshot or photograph of the website (showing your login name) to qualify for a free tasting for 4 people of our Life Style Range of wines.

CONTACT

admin@dewaal.co.za

+27 (021) 881 3711

Open Hours:

Monday - Saturday: 10h00 - 16h30

Sunday: Closed

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